Refund policy
Returns & Refunds
We accept return requests within 30 days of delivery.
To be eligible for a return, your item must be in the same condition in which you received it, with its original packaging and accessories.
Before sending any item back, please contact us through our store contact information so we can review your request and provide return instructions. Returns sent without prior authorization may not be accepted.
Return shipping
For standard returns or change-of-mind returns, customers are responsible for return shipping costs. We do not charge a restocking fee.
Damaged, defective, or incorrect items
Please contact us as soon as possible if your order arrives damaged, defective, or different from what you ordered. Include a description of the issue and, when possible, photos or video so we can review it and arrange an appropriate solution.
Cancellations
Cancellation requests may be submitted within 1 hour of placing the order, provided the item has not already been fulfilled.
After the cancellation window has passed, an order that has entered fulfillment can no longer be cancelled and may instead be handled under our return policy after delivery.
Refunds
Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Processing time after a refund is issued may vary depending on your bank or payment provider.
This policy does not limit any rights you may have under applicable consumer protection laws.